Privacy Policy

Introduction

At Atlantis University ("Atlantis University", "the University", "we") we value and respect your privacy. Atlantis University is a higher education institution headquartered in Miami, Florida, United States, at 1442 Biscayne Blvd, Miami, FL 33132, accredited by ACCSC and licensed by the Florida Commission for Independent Education (License No. 3355).

This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website atlantisuniversity.edu, complete our contact, information request, or scheduling forms, interact with our support channels and virtual assistants, or communicate with our team by phone, SMS, WhatsApp, or email.

Information We Collect

We may collect the following personal and usage information:

• Contact data: full name, email address, phone number, and WhatsApp.
• Identification and academic data: ID document, prior academic records, program of interest, and education level.
• Payment or billing information: when you make tuition or fee payments, these are processed through secure payment gateways; the University does not directly store card data.
• Access data: user credentials for the student portals or online campus, where applicable.
• Usage information: interactions, activity logs, and communications with the University.
• Browsing data: IP address, browser, operating system, device, time zone, and browsing behavior, through cookies and similar technologies.
• Voluntary information you provide in forms, surveys, scheduling, or conversations with our team and virtual assistants.

Purposes of Data Processing

We use your information for the following purposes:

• Responding to your information requests and providing guidance on programs and admissions.
• Managing your admission, enrollment, appointments, advising, information sessions, and scheduled events.
• Processing tuition or fee payments and complying with tax or legal obligations.
• Sending communications related to the requested service, including appointment confirmations, reminders, updates, support, administrative information, and follow-up on your request.
• Improving the quality, functionality, and personalization of your experience.
• Complying with legal, regulatory, and security requirements.

SMS Messages

• Information about admissions and academic programs.
• Confirmations of appointments, advising, information sessions, and events.
• Reminders.
• Updates on your process or request.
• Support responses and follow-up on your request.

SMS messages in this program are sent from the number +1 (806) 621-2608.

STOP / HELP

To opt out, reply STOP to any message. For help, reply HELP or email us at admissions@atlantisuniversity.edu.

Information Sharing

We do not sell or rent your personal data. We share information only in the following cases:

• Service providers: CRM, SMS messaging, email, and hosting platforms that process data on our behalf and under confidentiality contracts.
• Legal compliance: when required by competent authorities or applicable law.
• Payment processors: for tuition transactions, through secure gateways that do not store card data in our systems.
• Accreditation and regulation: with bodies such as the Florida Commission for Independent Education (CIE) and ACCSC, to the extent necessary.

Cookies and Similar Technologies

The site uses cookies and similar technologies to improve the browsing experience, analyze traffic, and remember preferences. You can manage or disable cookies from your browser settings.

Essential cookies are necessary for the site to function. Analytical and marketing cookies are used only with your consent or when they are anonymous and do not personally identify you.

Information Security

Atlantis University implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS/SSL), role-based access controls, and periodic audits.

Although we apply reasonable safeguards, no method of Internet transmission or electronic storage is 100% secure. In the event of a security breach affecting your data, we will notify you in accordance with applicable law.

User Rights

As a data subject, you have the following rights:

• Access: know what personal data we hold about you.
• Rectification: request correction of inaccurate or incomplete data.
• Erasure: request deletion of your data when it is no longer necessary.
• Objection: object to the processing of your data for specific purposes.
• Portability: receive your data in a structured, transferable format.
• Withdrawal of consent: withdraw your consent for processing at any time, without affecting the lawfulness of prior processing.

To exercise these rights, contact Atlantis University through the channels listed in the Contact section. We will verify your identity before processing any request.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention is required by legal, regulatory, or accreditation obligations.

Applicant data for those who do not enroll is retained for a reasonable period for follow-up and then deleted or anonymized. Student academic records are retained in accordance with FERPA requirements and institutional policies.

Changes to This Policy

Atlantis University reserves the right to modify this Privacy Policy at any time. Changes will be effective from their publication on the site. We recommend reviewing this page periodically.

Contact

For any questions, inquiries, or requests related to this Privacy Policy or the exercise of your rights, you may contact us through the following channels:

Controller

Atlantis University

License / Accreditation

Florida CIE License No. 3355 · Accredited by ACCSC

Address

1442 Biscayne Blvd, Miami, FL 33132, USA

Phone

+1 (305) 377-8817

SMS Number (opt-in)

+1 (806) 621-2608

Official Email

admissions@atlantisuniversity.edu

Website

https://atlantisuniversity.edu